Bespoke Design
In the empathize phase of the design process I did an interview, a observation and a method to find out the thoughts and feelings. I used an ethnographic interview, a touchstone tours and diary studies combined with photo studies. The result was this empathy map about the user.
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Then I made a user portrait about the user where you can see the bottom here. I also made a design vision together with my partner for the project where we talked about the different engagement and meaning factors which were activation and competence. We also described that she will get a two weeks trip to Japan from her mother with an engaging unwrapping which includes her friends.
Then as a team we formulated How Might We questions which fit to the user and the design vision. These were used to ideate and iterate the ideas to get as many ideas as possible including some sketches. In total I had more than 30 different ideas.
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This is the finished prototype of the application which was developed with Adobe XD. I made low fidelity versions and high fidelity versions before this prototype and it was also tested with different users including the user the project was designed for.
-> See it in action